Tawuniya Call Center equipped with state-of-the-art technology in handling and routing toll-free calls to optimize service level and utilize resources. It provides a complete service where is it able to answer any questions or inquiries for clients and able to explain any insurance product that Tawuniya offers. CSC also provides a convenient way of sales through the Call Center and support for clients with Medical and Motor claims. All calls are recorded digitally and statistics are utilized in coordination with other related departments