Over the years, Tawuniya has invested heavily in the development of professional Saudi insurance savvy employees, thus raising the professionalism of the Saudi insurance sector workforce.

Tawuniya strategies and plans concentrate on improvements in customer service, fulfilling customer needs with new products and improving the internal working environment. These factors put together make Tawuniya the insurance of choice and the employer of choice.

In compliance with the national goal to achieve Saudization and to provide ample job opportunities for the upcoming young Saudi generation, Tawuniya spares no effort to attract Saudi employees to assume jobs at the Company. Tawuniya invests heavily in training Saudi nationals in many areas required by the business, and helps them acquire the professional skills necessary to perform assigned tasks.

The quality services of Tawuniya do not solely depend on the quality of its insurance coverage. It also depends on the Company’s most significant asset, its human resources. Tawuniya has designed comprehensive development programs to retain highly qualified staff.

The Company is aware that the process of human resources development should be dynamic enough to reflect developments in the insurance market and keep pace with NCCI’s needs. In a fast changing environment, developing human resources is vital to enhance the level of performance.

As Tawuniya is the leading company in the Saudi insurance market, Tawuniya has many strengths. The major strengths lie in it being the well developed professionally human resources.

Our Ethic and Values

NCCI’s stability and high performance is based on human relationships that have evolved over time. It is an open-ended process where staff constantly face new challenges they can only overcome together through cooperation, ethics and values. The Company applies its ethics and values to many areas such as:

Service:
Identifying and responding to clients' insurance needs and providing them with sincere advice, while taking the necessary actions to provide required service.

Dispositions:
Politeness... Courteousness... Confidence... Calmness and composure when interacting with clients and others.

Overall appearance:
Proper attire that gives, at first glance, a positive impression towards the Company and its staff.

Dedication to the job:
Commitment... devotion and total dedication in performing duties, and teamwork in and outside the office.

Skills Development:
Unrelenting attempt at developing capabilities and individual skills in theory and practice. Also, employees benefit from training and development opportunities offered by the company, and are kept up-to-date with the latest developments in their fields.

Tawuniya Business Environment

Part of NCCI’s mission is to be the employer of choice. One of the Company’s goals is to provide the most professional working environment in the Saudi insurance market. Tawuniya provides enhanced operations and employment conditions compatible to current demands in Saudi society and the business arena. The Company offers benefits designed to attract well educated Saudi employees, who contribute positively to the overall working environment.

The roles that are essential to the success of the business are identified in each department. Job-holders for these roles meet or exceed the relevant international competency benchmarks. The main purpose of compensation and benefits policy is to build and retain the competencies that are essential for the success of the business. The chief purpose of appointment and development policies of management positions is to raise staff management competency to international standards. Succession plans exist for all roles that are essential for the success of the business, with succession managers approaching full competence.