Introduction
The establishment of Tawuniya in 1986 was not considered a normal occurrence in
the Saudi insurance market; it was the steppingstone to create a viable
insurance industry in Saudi Arabia. Since its early beginnings, the Company
took it upon itself to develop the Saudi insurance industry, setting standards
for optimal insurance services and introducing new products that satisfy client
needs, especially in the retail sector. Over the years, Tawuniya has invested
heavily in the development of savvy professional Saudi insurance employees,
thus raising the level of professionalism in the Saudi insurance workforce.
Moreover, it has contributed to the education and awareness of the society in
regards to insurance through many organized advertising and public relations
initiatives. The Saudi society has sensed the value of having a national
insurance company such as Tawuniya. The value is a result of providing high
worth insurance services that mostly surpass international standards. The
application of the cooperative insurance concept coupled with the issuance of
compulsory insurance laws, the Saudi Arabian Monetary Agency regulating the
insurance market, and financially and technically able companies entering the
market bringing with them increased competition have created a new era full of
challenges. Therefore, in 2004 Tawuniya introduced a new mission that is
aligned with the new era, and developed new strategies and business plans with
clear timely objectives. The strategies and plans concentrate on improvements
in customer service, fulfilling customer needs with new products, and improving
the internal working environment. These factors put together make Tawuniya the
insurer of choice and the employer of choice.
A New Look
With Tawuniya completing 22 years since inception it has undergone a complete
makeover in structure, size, and performance. With these changes and
developments a new focus was put on the way the brand is communicated. With the
introduction of a new logo and colors Tawuniya becomes more vibrant and
appealing reflecting its strength and leading position in the market.